This policy explains how Notifyi (company registration pending) (“we”) handles personal data in Notifyi and on this website. Write to support@notifyi.app with any question about it.
Two kinds of data
- Your account. When you sign up, we keep your account so you can use Notifyi with any organisation.
- Data an organisation adds. An organisation that uses Notifyi decides which channels you follow, which notices you get and which roles you hold. For that data, the organisation decides how it is used, and we process it for them.
What we keep
- Account details: your name, email address, a hash of your password (never the password itself), your language and theme, and a photo if you add one.
- Sign in details: your signed in sessions, with the device and browser, so you can see them and sign out of any of them.
- Memberships: the organisations and channels you belong to and any roles you hold.
- Notices: the notices sent to you and, for each one, when it was delivered, seen, opened, acknowledged and when its link was opened, with the device and app version.
- Devices: a notification token for each phone or browser where you allow notifications.
- Grievances: what you write in a grievance and its replies. For an anonymous grievance, your identity is stored encrypted, apart from the grievance, and the people who handle it cannot see it.
- Forms on this website: what you write in the contact form and the request form.
Why we keep it
To run Notifyi: to sign you in, deliver notices, show senders who has read them, run the grievance desk, keep each organisation’s audit log, keep the service safe and answer your messages.
Who processes it for us
- Our servers and database, where all of the above is stored.
- Google Firebase Cloud Messaging, to deliver notifications to phones and browsers. It receives the notification and your device token.
- An email delivery service, to send sign in, invite and notice emails.
- OpenRouter and the AI model it routes to, only when someone in your organisation uses AI help, including a reader who asks for a short summary of a notice. Confidential grievances are never sent to it.
We do not sell personal data, and we do not use it for advertising.
This website
This website does not set cookies. If we count visits to it, we use a tool that does not use cookies and does not follow you across other sites.
How long we keep it
We keep your account until you delete it. When you delete your account, we remove your personal details and keep only anonymous delivery records, so an organisation’s statistics stay correct. Database backups are not running yet. When they start, this page will say how long a backup keeps deleted data. We keep messages from the forms on this website as long as we need them to reply and to keep a record of our work.
Your rights
You can see and correct your details in your profile, download your data and delete your account. You can also write to us at support@notifyi.app to ask about your data, to correct it, to delete it or to complain. If an organisation added your data, you can also ask that organisation.
People under 18 should use Notifyi only through an organisation that has the consent of a parent or guardian where the law needs it.
Changes
When we change this policy, we change the date at the top of this page.